NDA CRME-commerce CRM & order management for Czech Republic
For Czech and Slovak stores, Packeta (Zásilkovna) and GLS cover most parcels. Both are integrated by API.
Built for how Czech Republic buys online
Cash on delivery remains popular in Czechia and Slovakia. NDA CRM tracks the COD amount per parcel in CZK, confirms orders by phone or WhatsApp before shipping, and reconciles payouts.
Couriers in Czech Republic
MyGLS tracking
GLS MyGLS API for Hungary, Czechia, Slovakia, Croatia, Slovenia, Romania.
EUPacketa tracking
Packeta (Zásilkovna) pickup points and home delivery across Europe.
What is localised
- Currency: CZK — read from your store, or set per workspace.
- Phone numbers: validated for Czech numbers (+420) before an agent dials or a message is sent.
- Languages: interface in English; customer messages in any language you write them in.
- Payments: cash on delivery and prepaid orders side by side, with COD money tracked until the courier settles it.
Sell in Czech Republic and elsewhere
One workspace per market, or one workspace with orders from several countries — currency, courier and phone rules follow each order. Add a second country without changing anything about the first.
Frequently asked questions
Do you support cash on delivery in Czech Republic?
Yes. COD is the default for every courier we integrate in Czech Republic; NDA CRM tracks the money from shipment to courier settlement.
Can my agents call customers in Czech Republic from the CRM?
Yes — through the built-in cloud phone system, with a local number from any SIP provider, or through click-to-call on a desk phone.
Does it work with my store platform?
Shopify (native app), WooCommerce (REST API), or standalone with imported orders.