Order management for dropshipping stores

Dropshipping is a margins game played on thin information: you rarely see the parcel and you pay ads before you get paid. NDA CRM gives you the order-level truth — confirmed, shipped, delivered, refunded, profit.

Confirm before you order from the supplier

A WhatsApp or call confirmation before the supplier is paid prevents the worst dropshipping loss: a product bought for a customer who never wanted it.

Track every carrier

Supplier shipments arrive with tracking numbers from dozens of carriers. Import them, map them, track them — and message the customer with the real status instead of “it’s coming”.

Real profit per order

Price minus product cost, shipping, payment fees, refunds and a per-order marketing cost. The dashboard that tells you which product is actually making money.

Customer service that knows the order

Every message and call opens the order with its shipment history, so “where is my package” is answered in one sentence.

Frequently asked questions

Do you integrate with AliExpress or CJ?

Tracking numbers are imported from your supplier’s export or from the store fulfilment. Direct supplier integrations are on the roadmap.

Prepaid only?

Prepaid and cash on delivery — both are tracked, both count in profit.

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