NDA CRMCourier tracking across 16 carriers
Stop opening six courier portals. NDA CRM logs into each carrier with your own account, pulls every status hourly, and writes it on the order — with one shared vocabulary so reports compare like with like.
Supported couriers
DPD Romania, Sameday, Cargus, FAN Courier, GLS, Poșta Română, Innoship, eCourier, Bookurier, Nemo Express, Pactic, MyGLS, Speedy, Econt, Packeta and DHL Express. See every integration. Other carriers: import tracking and status by file.
One status language
Every courier says “delivered” differently. NDA CRM maps each carrier’s codes to one set — in transit, at pickup point, delivered, refused, returned, not picked up — and keeps the raw courier text next to it. Your delivery rate is comparable across carriers, months and countries.
Alerts that find money
- Stuck parcels: no movement for N hours.
- Not picked up: a label exists but the courier never scanned it — the order the warehouse forgot.
- At pickup point: reminder to the customer, then to the call list before the locker expires.
- Refused / returned: straight to the returns queue with the reason.
Courier comparison
Delivery rate, refusal rate and transit time per carrier and per county, from your own parcels. Decide which courier gets which region on evidence.
Secure by design
Credentials are encrypted per workspace with a key that never leaves the server, masked in every screen, and each workspace’s data is isolated from every other.
Frequently asked questions
Does NDA CRM print shipping labels?
No. Labels stay where you make them today; NDA CRM tracks from the moment a label exists.
How does it know which courier a parcel belongs to?
From the tracking company on the store fulfilment first, then from the tracking-number format, then from what you tell it. Nothing is silently assumed.
Will my courier account be rate-limited?
Tracking runs in batches with pauses, per courier, sized for accounts shipping thousands of parcels a month.