NDA CRMCash flow & COD reconciliation
The courier collected the money. Did it reach you? NDA CRM matches every shipped COD parcel against the courier’s settlement, shows what is still on the road, and calculates real profit after returns.
Missing payments, found
Import the courier’s payout report (or let NDA CRM read it by API where the carrier offers one). Each line is matched to a parcel. What is delivered but unpaid after the courier’s settlement window is listed as a missing payment with the amount — ready to send to your account manager.
Cash flow, daily
- Collected today, per courier.
- Still in transit (money you will get) and at pickup points (money at risk).
- Refused and returned (money you will not get) with the return shipping cost.
- Expenses and bank balance, for a 30-day picture.
Real profit
Per order and per product: price minus cost of goods, courier fees, COD fee, return cost and marketing cost, with exchange rates for multi-currency stores. The number after returns — not the one in the Shopify dashboard.
Cases
Open a case on a parcel — missing payment, damaged, lost — and NDA CRM links it to the courier settlement automatically so a paid case closes itself.
Frequently asked questions
Which couriers provide settlement reports?
All Romanian and Bulgarian carriers publish payout reports as files; DPD reports are parsed natively. Any other report can be imported as a spreadsheet.
Is this accounting software?
No. It is operational cash flow for the store owner: what came in, what is on the road, what was lost. Your accountant still gets the bank statement.