NDA CRMGLS Romania tracking integration for your e-commerce orders
GLS is a pan-European parcel network with a strong presence in Romania and Central Europe. NDA CRM connects to GLS Romania through the carrier’s own API and keeps every GLS Romania parcel updated on the order it belongs to.
How the GLS Romania integration works
- Connect once. In Couriers → GLS Romania paste your GLS API username, password and client number. Credentials are encrypted per workspace and never shared between accounts.
- Test. The “Test connection” button performs a real login against GLS Romania and tells you immediately if a credential is wrong.
- Track automatically. Every hour (and whenever you press “Check parcels”), NDA CRM asks GLS Romania for the status of each open parcel and writes it on the order — the raw GLS Romania event plus a normalised status shared by all 16 couriers.
- Act. Refused and returned parcels go to the returns queue; parcels waiting at a pickup point trigger the reminder message you configured; stuck parcels raise an alert.
What your team sees
| Screen | What GLS Romania data does there |
|---|---|
| Today / In transit | Status, last GLS Romania event and time since last movement on every row. |
| Alerts | Parcels with no movement for N hours, parcels GLS Romania shows as “not picked up”. |
| Returns | Refusals and returns with the GLS Romania reason text, ready for the call center. |
| Courier comparison | GLS Romania delivery rate, refusal rate and transit time next to the other carriers you use. |
| Cash flow | COD tracked per parcel until payout. |
GLS Romania plus Shopify or WooCommerce
Orders arrive from your store with the tracking number you added at fulfilment. NDA CRM recognises the carrier from the fulfilment’s tracking company (or from the tracking number format), so GLS Romania parcels are tracked by the GLS Romania adapter — never mislabelled as another courier. See the Shopify and WooCommerce integrations.
Frequently asked questions
Does NDA CRM create GLS Romania shipping labels?
No. Labels are created where you already create them (your store, the courier platform or a shipping app). NDA CRM takes over after the label exists: tracking, alerts, returns and reconciliation.
How often is GLS Romania status refreshed?
Hourly by default, in batches so your courier account is never rate-limited, plus on demand from the dashboard.
Is my GLS Romania password stored safely?
Credentials are encrypted with a per-workspace key before they touch the database and are masked in every screen and API response.